UKGC to coach residents about gambling blocking instruments


A new awareness campaign by the UK Gambling Commission aims to raise awareness of tools to block gambling.

The UK Gambling Commission (UKGC) remains determined to step up its efforts to protect consumers now with a new consumer advice campaign. The regulator is aimed at the general public and seeks to raise awareness of services that allow consumers to completely exclude themselves from gambling websites.

Listed under "Money and rights“UK consumers can learn more about how it is within their consumer rights to opt out of gambling companies of their own free will or through powerful tools that make it difficult for vulnerable consumers to access gambling websites, if all.

To guide consumers, the UKGC has provided consumers with a list of the companies currently offering such services, including Barclays, HSBC, RBS, Santander, Lloyds, TSB, Halifax, Bank of Scotland and MBNA.

Monzo calls on the banks to strengthen themselves

The UKGC has reached out to Starling and Monzo, who offer services that allow consumers to completely opt out of gambling services. If Monzo's name sounds familiar, it is because the company publicly reached out to the government calling for the introduction of intuitive banking tools that would allow anyone in the UK to opt out of gambling.

The company then teamed up with TrueLayer to protect consumers from harmful and problematic gambling. While the majority of banks in the country allow consumers to suspend certain spending habits, there are still banks that have not developed such solutions and leave vulnerable actors exposed.

Given the upcoming review of the Gambling Act 2005 and the no small amount of flak that the Commission itself has ingested, the regulator wants to show that it only focuses on the best interests of consumers.

In July 2020, GambleAware, an NGO dealing with the problems of gambling, argued that 28 million UK residents did not have access to a gambling blocking feature. The UK Gambling Commission campaign hopes to address just that.